General Maintenance Request
SRE Maintenance hours of operation are 8am-6pm Monday – Friday. If you submit a maintenance request after 6pm, we will get back to you next business day regarding scheduling. For Medical, Fire or Police assistance, call 911 immediately. If you have a maintenance emergency requiring immediate attention, please call our office (866) 854-5573 or use the Emergency Maintenance Request form. Only the following maintenance emergencies will be handled after hours:
- Electrical wires that are live and exposed that pose a danger to the tenant.
- Continuous water intrusion of any kind that cannot be stopped by shutting of local valve.
- Plumbing stoppages that cause all toilets to be inoperable.
- Door or lock issues that prevent a unit from being properly secured.
- Furnace issues preventing the ability to maintain a minimum temperature of 68 degrees.
Please Note: Upon clicking “Send” to submit your maintenance request, the progress wheel may continue to spin, however you will receive a confirmation email shortly. If you do not receive a confirmation email within a few minutes, please email firstname.lastname@example.org or call 866-854-5573.