“ Vicki and I have been very pleased and impressed with the professional , and highly responsive service SRE has provided during our first year tenancy at 742 W Buena. ! This accolade applies across the board to maintenance , repairs , security , mechanical and electrical installments, requested and approved , problem solving, and betterments as well as keeping us informed on various tenant landlord issues. !….All this while respecting our privacy at the same time. We love our new “ home “ and hope to stay for a long time to come. We highly recommend SRE as a landlord !!!“
“My wife and I moved into Rockwell Commons in June 2011. At the time, there was a different management company. In Winter 2011-12 SRE holdings took over the management. We instantly saw better customer support, better communication and we far more pleased with SRE as the management company. Anytime we’ve had issues SRE is quick to respond. We had a large mouse problem. SRE put Ernesto on the problem and he always responded quickly across several requests. As a result of SRE and Ernesto, the mouse problem was solved. If my wife and I moved anywhere else, we would probably ask SRE what other properties they manage so we could continue to live in one of their buildings.”
“SRE has been wonderful in their customer service and especially prompt in their addressing of the few minor issues we have had. My wife and I couldn’t be happier with our choice to do business with them.”
“We are so happy with Rockwell Commons and SRE. Their desire and ability to make sure all our needs are taken care of in a prompt and efficient manner leaves little reason to not stay here for a long time.”
“SRE Holdings has a friendly and efficient staff. Any and all issues are addressed promptly. My roommate and I are very happy with our decision to move into one of their buildings.”
“I couldn’t be happier with my choice to do business with SRE Holdings. I have been very impressed with their prompt and courteous service and I have felt right at home since move in day.”
“We would like to express how pleased we’ve been with your company’s work so far and how unfortunate it is that SRE couldn’t have taken over managing the building earlier on in our tenancy! We appreciate all that you’ve done to improve the building, how open you’ve been with communication, and how helpful you’ve been with questions and concerns. It goes a long long way.”
“I have been a happy and satisfied resident with SRE for going on two years. The newly rehabbed building is attractive and comfortable for me and my furry friend, Walter. The staff responds quickly to fixer-upper needs and the occasional lock out situation. It truly is a wonderful place to live and the location of my building is tucked into a safe and friendly neighborhood.”
“SRE has been especially prompt in addressing the few minor issues we have experienced. SRE has also been very informative in the event routine maintenance was scheduled and access to our unit was required. My wife and I are very satisfied with SRE’s professionalism and attention to detail. I would recommend Rockwell Commons to my friends and family.”
“My roommates and I have lived in an apartment managed by SRE holdings for three years and it has been the best experience ever. We get punctual fulfillments of our maintenance requests and a very responsive management team. They were also very helpful during the COVID crisis in sanitizing high-touch surfaces in the lobby often and being lenient toward tenants.”
“SRE purchased our building on Melrose in January 2020. As a former condo owner who stayed, I’ve witnessed the vast improvements they’ve made including landscaping, parking lot repairs, security/safety features and replacing the elevator. In my unit, they made a handful of minor repairs, I hadn’t gotten around to fixing myself, within a hour or two. They’ve been extremely forthcoming and responsive. I’m so impressed and happy with them that I just renewed my lease for another year!”
“This is the best properties company I have ever rented from. I recently moved but rented at Rockwell Commons for 5 years with my husband. The property was always kept up (snow clearing on side walks first thing, landscaping, painted doors and fences). They were also extremely responsive. We didn’t have many issues, but once emailed about one of the washers not filling with water. They had someone come out and fix it first thing the next day. I also left my keys at home one time and called them. They were there within 15 minutes to let me in and even waited a moment to ensure my keys were inside. They are super polite, organized, and all around great landlords and just seem like genuine people.”
“We lived in Rockwell Commons for 1 year and had pleasure staying there. If we had any issues or concerns of anything they responded very fast. Once a simple noise kept bothering me from the roof (we lived on a top floor) and you know what, they found that weird noise and fixed it. On the next day. I was impressed. But the most important for me personally is that they are pet friendly and kept fair objective policy toward pets.
When we moved out they evaluated our apartment clear objectively.
The laundry is always fixed, in winter it always clean, the management cares. So recommend!”
“SRE Holdings had to deal with two sublets in our apartment just 1.5 months after starting our lease due to two roommates receiving job offers in different cities. They even fixed our bathroom shower on a Saturday night shortly after we sent them an email explaining the issue. They have been exceptional as a property management company and that is not easy to get nowadays. I would recommend anyone to lease an apartment from SRE Holdings.”
“We have had the pleasure of living in two different SRE properties. They have always been attentive and quick in responding to any issue. Their upkeep of the property is constant, and the staff has always been great to deal with. We’ve had good landlords and bad; SRE tops the list of the good ones. We heartily recommend them.”
“Loved living at this residence! Great location in lakeview and all requests were answered within 10 hours. The staff was friendly and prompt!”
“I love love love living in Rockwell Commons and SRE Holdings is a wonderful property management group. Any time there is an issue (which they are few and far between) maintenance is very quick to respond and my troubles are always resolved within the same day. They give ample notice of when they will need access to your unit for regular maintenance things, and they leave my space perfectly kept- I wouldn’t even know if they came in or not. I can’t say enough good things, I hear horror stories from friends about their property management / landlords being awful, but I have found a gem here in Lincoln Square with my apartment and such a great property management group. Aside from the management group, my neighbors in the building are all wonderful as well. People say hi to each other!
This is my first time living on my own and they have exceeded my expectations of how a tenant should be cared for. They’ve set the bar so high! My rent is reasonable, my apartment is honestly so cute and although it is a studio I feel like I have so much space. They are also pet friendly here which is a huge plus for me. I love living in this space so much I renewed my lease for another year and will probably stay here for as long as I can 🙂
Other little positives that mean a lot to me: they plowed the walkway / sidewalks around the building very shortly after it snowed a ton, they take care of the little flower pots outside of the main entrance, there is laundry on site with a good amount of washers and dryers available to use.
Truly if you are renting from SRE you will not be disappointed!”
“This is long over due. I lived at the 493 Sheridan Rd building in Evanston for over 5 years. The only reason I left was because they decided to rehab the building. I can not say enough wonderful things about this company. If you plan on living at this location you are in for a treat. Victor is the maintenance person and he is amazing. He can fix anything and is nice as can be. Really the whole staff is incredible especially Jeff! They are professional, quick to accommodate any maintenance issues, and clean up after they are finished. I have lived in many places and this by far is the best maintained place. I can’t tell you how much I appreciated their hard work and kindness. You can’t go wrong renting from SRE. I miss living there.”
“Very happy I choose to live here in the Fall of 2012. Located at 6341-6343 N. Wayne near Loyola. Management responds to concerns and issues immediately. Manager on site and makes for a safe and cooperative environment. Helped put a garden in the back and the building definitely has evolved over the past few years to become a home. Neighbors care about the building, the plants and the overall safety. Rent is extremely reasonable for Chicago. Windows were replaced this Spring. Made a huge difference. Hard wood floors, storage, green grass, gardens and laundry in the building. Tree lined street and parking available behind the building. The neighborhood has improved immensely. Very considerate and caring neighbors with a great manager. Thanks for extending my lease.”
“SRE Holdings has been by far the best property management group I have had in Chicago. They are quick to respond whenever I need assistance whether is be on the weekend or weekday. They regularly check their voicemails on the helpline and have given me a call back within the hour – without exception. Maintenance is very friendly and always on top on things whether that be shoveling snow or fixing an appliance. I would highly recommend!”